Support

Last updated: October 27, 2026

A question, a bug, a suggestion? Write to us at contact@nonnio.com: we usually reply within 48 hours (business days).

Cancel my subscription

On your iPhone: Settings → your name → Subscriptions → Nonnio → Cancel Subscription. If you cancel during the free trial, you pay nothing. We cannot cancel for you: the subscription is managed by Apple.

Restore my purchases

In the app, open the subscription screen and tap “Restore”. Use the same Apple ID you used for the purchase.

Request a refund

Refunds are handled by Apple: go to reportaproblem.apple.com, sign in with your Apple ID and choose Nonnio.

Delete my account and data

In the app: Profile → Settings → Delete my account. You can also write to us from your account's email address: we erase your data within 30 days.

My notifications don't show up

Check iPhone Settings → Notifications → Nonnio, and Focus modes. In the app, the reminder day is set under Profile → Notifications.

Allergies and food safety

Always check product labels. Storage times are cautious guidelines; if in doubt about a dish, do not eat it.